J D Wetherspoon / Case Studies
J D Wetherspoon
Brief
Clock has been JD Wetherspoon’s retained digital agency for the past six years. Over that time, we’ve maximised their online presence through well-executed strategies designed to help attract new customers and retain existing ones. We work closely with them to develop their digital strategy and identify future opportunities.
Small steps, big site
While JD Wetherspoon initially only dipped their corporate toe into the digital world, they have since seen its potential in increasing footfall and maximising the customer experience.
As such, they now view their online offering as a major aspect of their marketing communications. We look after their CRM strategy, online booking capabilities for their hotels and pubs, intranets, mobile execution and social media strategy.
Looking to the Future
We’re always looking to put JD Wetherspoon one step ahead of their competitors and anticipate what their customers might want or need. We take a hands-on approach, participating in fact-finding research trips and market briefings so we can get our business planning, executing and modelling spot on. That’s why, after six years, our relationship goes from strength to strength.
- Content Management
- CRM
- Design & Build
- E-commerce
- Hosting
- Information Architecture
- Marketing
- Social Media Strategy
- Strategy
- Support